Justice Matters. It's Your Right.

Privacy Policy

For legal help,
call 1-844-QUEENSD

Online Privacy Policy


Effective Date: January 1, 2020


At Queens Defenders we take your privacy very seriously. Our site offers you the opportunity to share your email address and other information that personally identifies you so that we can communicate with you about the nature of our public interest legal work and to help you participate in and support our activities. This Privacy Policy explains the kinds of information and data we collect through this Website and how we handle it.

Our policy is that we do not sell or trade your name, email address, regular address, or phone number. But in today’s interconnected technology environment, information and data is still necessarily shared with third-parties. This Privacy Policy informs you of:

  • The information and data we may collect,
  • How we may use and handle that information and data,
  • The circumstances under which we may disclose that information and data to others, and
  • Certain choices you may have concerning your personal information and data.

This Privacy Policy is separate and apart from how we handle confidential communications with our clients, as those communications are covered by the rules of attorney-client privilege. If you are a prospective client or client of Queens Defenders, please do not share information or questions through this Website that you wish to remain confidential/protected by the attorney-client privilege. If you post comments on this Website, those comments are viewable by the public, including by law enforcement.

Please Note

This Website is owned and operated by Queens Defenders (also known as Queens Law Associates), a New York 501(c)(3) not-for-profit law firm. All references to “we,” “us,” and “our” mean Queens Defenders. All references to this “Website” mean the website located at https://queensdefenders.org/.

This Privacy Policy is part of this Website’s Terms of Use, which are accessible at https://queensdefenders.org/terms-of-use. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Website’s Terms of Use.

Your Agreement and Consent

By using this Website, you agree to this Websites Terms of Use and you consent to the collection, use, and disclosure of information and data, including information and data that personally identifies you, in accordance with this Privacy Policy as set forth below and as may be updated from time to time.


Information and Data We May Collect

Personal Information

While using our Website, we may ask you to give us certain personal information and data that can be used to contact or identify you. This personally information and data and may include, but is not limited to, your:

  • Email address,
  • Name (first name, middle initial or name, last name),
  • Phone number, and
  • Address (street address, city, state/province, ZIP/postal code, country).

Usage Data

We may collect data on how this Website is accessed and used by you. This usage data may include, but is not limited to information such as:

  • Your computer’s Internet Protocol (IP) address,
  • The browser type and browser version you are using,
  • The pages of this Website and links that you visit as well as the time and date of your visit and the time spent on those pages,
  • Unique device identifiers, and
  • Other diagnostic data.

Usage data may be traceable to you personally.


We use cookies and similar tracking technologies that track the activity on this Website and hold certain information and data we collect, including information and data we collect from you.

Cookies are files with small amount of data which may include an anonymous unique identifier. Our cookies do not read and transmit data off of your device’s hard drive. Cookies are sent to your browser from a website and stored on your device.

Examples of cookies we may use:

  • Session Cookies, which help operate this Website on your device,
  • Preference Cookies, which remember your preferences and various settings, and
  • Security Cookies, which support this Website’s security.

We may also use other tracking technologies including beacons, tags, and scripts that collect and track information concerning the use and performance of this Website.

Children’s Information, Data, and Privacy

Our Website is not intended for anyone under the age of 13. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personally identifiable information or data from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information or data, please contact us. If we become aware that we have collected personal information or data from anyone under the age of 13 without verification of parental or guardian consent, we will take steps to remove that information and data from our servers.

We recommend that no one under the age of 18 submit personally identifiable information to this Website. If we are aware that you are under the age of 18 and applicable law requires consent from a parent or guardian as a legal basis for processing your information and data, we will require your parent/guardian’s consent.

What We Do with the Information and Data We Collect

Use of Information and Data

We may use the information and data collected through this Website, including your personal information and data, for various purposes, including but not limited to:

  • Allowing you to participate in the interactive features of this Website when you choose to do so,
  • Providing you with user support for this Website,
  • Notifying you about changes to this Website,
  • Contacting you concerning a program or activity about which you have inquired,
  • Providing you with general communications such as newsletters, marketing materials (including fundraising solicitations) and other information that may be of interest to you including about other services, activities, opportunities, and events we may offer (unless you have opted out of receiving such general communications as set forth elsewhere in this Privacy Policy),
  • Providing and maintaining this Website,
  • Monitoring the usage of this Website,
  • Detecting, preventing, and addressing technical issues with this Website,
  • Analyzing this Website so that we can improve it, and
  • Furthering the purposes of our organization.

Retention of Information and Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, resolve disputes, or enforce our legal agreements and policies).

We retain usage data for internal analysis purposes. Personal usage data is generally retained for a shorter period of time than other data and information we retain, except when this data is used to strengthen the security or to improve the functionality of this Website, or if we are legally obligated to retain this data for longer time periods.

Transfer of Information and Data

Information and data we collect, including your personal information and data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information and data to us, please note that we transfer such information and data to the United States of America. Your submission of personal information or data to this Website represents your agreement to this Privacy Policy and consent to that transfer.

Third-Party Service Providers for this Website

We may use third-party companies and individuals to facilitate this Website, including to perform Website-related services or to provide the Website on our behalf. These third-parties may have access to your personal information and data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Behavioral Remarketing

We may use remarketing services to promote our services to you on third-party websites and applications after you visited this Website. Certain third-party venders we use may also use cookies to select and serve ads based on your past visits to this Website. Venders we use that engage in remarketing include:

  • Google Analytics
    • We use Google Analytics to analyze and help us improve this Website. Google Analytics tracks and reports website traffic and in doing so shares usage data with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. More information on the privacy practices of Google is at Google Privacy Terms: https://policies.google.com/privacy?hl=en
  • Facebook
    • Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 and obtain more information on the privacy practices of Facebook at Facebook’s Data Policy: https://www.facebook.com/privacy/explanation.

Donations and other Payments

If you make a donation or other payment to us through this Website, please know that we do not collect or store your payment card or banking details. That information is provided by you directly to our third-party payment processor and protected by their privacy measures. Our payment processor is Stripe and its privacy measures can be viewed at https://stripe.com/us/privacy.

Links to Other Sites and Applications

Our Website may contain links to other sites or applications that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, applications, or services. Accordingly, we strongly advise you to review the privacy policy of every site and application you visit.

Security of Information and Data

While we strive to use commercially acceptable means to protect your personal information and data, we cannot guarantee its absolute security as no method of transmission over the Internet or other electronic communications network and no method of electronic storage is one-hundred percent secure. We will take all steps reasonably necessary to ensure that your personal information and data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information and data will be made to an organization or a country unless there are adequate security controls in place including for the privacy of your personal information and data.

Disclosure of Information and Data We Collect

Disclosure to Law Enforcement

Under certain circumstances we may be required to disclose your personal information and data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your personal information and data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation,
  • To protect and defend our rights or property,
  • To prevent or investigate possible wrongdoing in connection with our Website,
  • To protect the personal safety of users of the Website or the public, or
  • To protect against legal liability.

Your Choices Concerning Personal Information and Data/Opting Out

Opting Out of Receiving Communications from Us

You may opt out of receiving any or all general communications from us by following the unsubscribe link or instructions provided in any email we send or contacting us as set forth elsewhere in this Privacy Policy.

Controlling Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of this Website. If you have allowed your device to receive cookies from this Website, you can decide how long to retain those cookies. You can direct your browser to delete cookies this Website has sent to you by following directions applicable to your browser and your device.

Opting Out of Sharing Data with Certain Third-party Providers We Use

Google Analytics: You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Facebook Remarketing: To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA at http://www.aboutads.info/choices/, or opt-out using your mobile device settings.

“Do Not Track” Signals

Do Not Track is a preference you can enable or disable in your web browser to inform websites that you do not want to be tracked. This Website does not support Do Not Track.

Legal Rights Under the Laws of Your Home Jurisdiction

Certain jurisdictions (e.g., California and parts of Europe) have passed laws to protect the data privacy of their residents and setting forth specific privacy rights for their residents. You may have certain rights concerning your personal information and data under the laws. We will honor the rights of your home jurisdiction to the extent we are subject to such laws and otherwise at our sole discretion. Please note that we may ask you to verify your identity before responding to such requests.

Changes to this Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our service, the law, or otherwise. The latest version of this Privacy Policy is posted on this page. Accordingly, it’s important to check the Effective Date posted at the top of this Privacy Policy each time you visit our Website to ensure that you are familiar with our latest policies and practices. Unless otherwise noted, changes to this Privacy Policy are effective when they are posted.

To the extent required by applicable law, if we make a material change to this Privacy Policy, we will provide notice to you by posting notice on our Website and/or by email sent to you at the email address you have most recently provided to us and/or by other means we deem appropriate.

Applicable Law

We are headquartered in the United States of America and our services are intended for users in the USA. Accordingly, by providing data and information to us, or otherwise using our Website, you consent (to the extent applicable) to the transfer of information to the USA, and to the collection storage and processing of such information under the laws of the United States of America.

This Privacy Policy is governed by and construed in accordance with the laws of the State of New York, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to any use of this Website will be filed only in the state courts located in Queens County, New York, or the United Stated District Court for the Eastern

District of New York, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of this Privacy Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Privacy Policy, which shall remain in full force and effect. UNDER NO CIRCUMSTANCES SHALL QUEENS DEFENDERS HAVE ANY LIABILITY WHATSOEVER FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF THE BREACH OF THIS PRIVACY POLICY, HOWEVER OCCASIONED.

Questions/Contacting Us

If you need to contact us, or have any questions, concerning this Privacy Policy, you may reach us as follows:

By email:


By regular mail:

Queens Defenders
118-12 Queens Boulevard, Suite 212
Forest Hills, NY 11375


Thank you for taking the time to read this Privacy Policy.

* * *